Loading... Please wait...

Shipping & Returns

Holiday Shipping

Our shipping center will be closed Wednesday, November 21 through Friday, November 23, 2012 for Thanksgiving and will ship all order made during that time on Monday, November 26. 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

All products are now available for local pick-up at Home Appétit production facility on Thursdays between 10:00AM and 4:00PM. Email orders to orders@homeappetit.com by 10:00PM on Tuesday for Thursday pick-up. Home Appétit production facility is located at:

 

6020 Parkway North Drive Suite 1100

 

Cumming, Georgia 30040 

 

*Orders are paid for at pick-up. Please list the detailed item and quantity in your email so that we can have your order ready upon pick-up. Email any questions to orders@homeappetit.com, or call Mandy Singleton at 470.239.4289 for custom, or large quantity orders.


470-239-4289  |  orders@homeappetit.com

6020 Parkway North Drive Suite 1100

Cumming, Georgia 30040 

Sign up for our newsletter

View Cart Go To Checkout